Package Protection

SYMPLi x Trustway

We have partnered with Tustway Package Protection to ensure peace of mind by safeguarding packages from loss, theft, or damage during transit.

  • SYMPLi

  • Trustway

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Why Trustway?

Trustway is dedicated to enhancing relations between online retailers and consumers with exceptional package protection services.

Shop With Peace of Mind

We simplify customer service, reduce wait times, and save money for shoppers.

How Does It Work?

  • When purchasing on SYMPLi, you have the option to add Trustway Package Protection to the order for a fraction of the total value.

  • This gives you peace of mind knowing that in any rare case that your package becomes lost, stolen, or damaged in transit, you will be covered in the form of a full refund. Once you receive the refund, you can place a new order.

  • Trustway works promptly to get you a refund in record time, no waiting for investigation claims as these can takes weeks for the shipping companies to give a result.

  • If you have experienced a lost, stolen or damaged product, please contact SYMPLi with your order #. We work with Trustway to get these situations resolved as fast as possible while enabling you to focus on your day to day.

Visit The Trustway Website